Shortly after signup you received an email providing instructions on enabling your account. Please check your inbox and follow the instructions contained within the email. If you received the email and did not agree to our terms and conditions then you will not be able to use our service.
Please use our
account recovery tool which emails you instructions on accessing your lost account information.
Please ensure that you have the available funds in your account.
Please fill out our
Local Number Portability (LNP) form to begin the process. We require that you have a fully complete and executed letter of authorization (LOA) which will be supplied to you and a copy of your most recent phone bill.
No. SIPmly is not designed as a telephone replacement. You will not be able to reach any emergency personnel by dialing 911 with our service.
We have account specific custom generated configurations for most commonly used systems available in the
Control Panel. You can simply copy and paste the configurations into your system, device, or soft-phone.
Yes. Please take a look at our
RESTful API which contains details on seamless remote access.
Your account has an unlimited call concurrency however you will be limited by your equipment and internet connection. If you experience any issues with call quality or concurrency please don't hesitate to
contact us.
Unlike most sip providers we do not charge for toll free termination.
The improper use of the "wholesale" term is pandemic in telecommunications. We offer
volume discounts for track proven customers.